Privacy Policy

Privacy Policy for HouseBrands

At HouseBrands, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and make purchases through our multi-vendor furniture-selling platform. Please read this policy carefully to understand how we handle your data.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

When you visit HouseBrands, register for an account, make a purchase, or interact with our platform, we may collect the following types of information:

• Personal Identification Information: This includes your name, email address, phone number, shipping address, and payment information (such as credit card or other payment details).
• Account Information: When you create an account, we collect data related to your profile, such as your username, password, and preferences.
• Transaction Data: Information related to your orders, purchases, returns, and exchanges, including transaction history and payment details.
• Device and Usage Information: This includes data about the device you use to access our website (e.g., IP address, browser type, device type), cookies, and how you interact with our site (e.g., pages visited, time spent on the site).
• Vendor Information: If you're a vendor on our platform, we collect information related to your business, such as company name, contact details, and product listings.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Services: To process transactions, manage your orders, deliver products, and handle returns or exchanges.
• Account Management: To maintain your account, communicate with you regarding your account status, and send you important updates.
• Personalization: To offer personalized content, recommendations, and product offers that match your interests.
• Customer Support: To respond to your inquiries and assist with any issues or concerns.
• Marketing and Promotional Communications: With your consent, we may send you marketing emails or offers related to our products or services.
• Legal Compliance and Fraud Prevention: To comply with legal requirements and prevent fraudulent activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Vendors: We share your order information with the relevant vendors to fulfill and ship your purchase. Vendors are required to use your information only for the purpose of fulfilling your order and must comply with applicable privacy laws.
• Service Providers: We use third-party service providers (e.g., payment processors, shipping companies) to perform certain business functions. These providers only have access to the necessary information to perform their services and are required to maintain its confidentiality.
• Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, and you will be notified via email or a prominent notice on our website.

4. Cookies and Tracking Technologies

HouseBrands uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files placed on your device when you visit our website.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features on our website.

5. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Correction: You have the right to access and update your personal information.
• Deletion: You may request the deletion of your personal information, subject to applicable legal requirements.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the unsubscribe link in any email we send or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details below.

7. Children’s Privacy

HouseBrands is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under the age of 18, we will take steps to delete such information as quickly as possible.

8. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we update this policy, we will post the new version on this page and update the effective date above.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

HouseBrands Customer Support

Email: housebrands@gmail.com

Phone: 12465654

Address: Austin Texas